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FAQ

General Preparation / Information

How do I get to Harads?

The closest airport is Luleå Airport, located about 70 min by car from Harads.

If you are travelling by train, the nearest station is Boden, about 35 min from Harads. When travelling by plane or by train you can book a transfer with Treehotel or rent a car and drive here by yourself.

It is also possible to book a helicopter transfer to/from Treehotel.

Please contact booking@treehotel.se and we will help you. We will need to know the time and date of your arrival and, if applicable, your flight number. If you are travelling with children, we would also like to know their age.

Can I use the Internet at Treehotel?

Yes. Our part of northern Sweden has powerful broadband infrastructure and all rooms are equipped with WiFi.

Can I drink the water?

Yes. Sweden has uniquely clean water. All tap water is safe for drinking and here in northern Sweden you can even drink the water from our brooks and mountain lakes.

When do I book activities?

We recommend that you book activities well in advance when visiting us. Activities are listed on our website. When you know what you would like to book, please send an email to booking@treehotel.se or call +46 928 10300. As many of the tours include meals or snacks, we would like you to tell us about any allergies at the time of booking.

Is there bed linen?

Of course! The beds are made and waiting for you in your room.

Can I bring all my luggage to my tree room?

For guests staying in The UFO and Bird’s Nest, rooms which are reached by climbing a ladder, large luggage is left in a designated luggage room at check in. If you need to borrow a backpack, that’s not a problem.

From the check in desk, you will have a 500 metre walk through the forest to reach the room. We are happy to help deliver your luggage, so that you do not have to carry your bag.

Do I have to walk between the check-in area/restaurant and my room?

You check in at our main facility, which also houses a restaurant and a luggage room and is the starting point for our activities. The tree rooms are a couple of minutes’ walk away, approx. 500 metres. If you do not want to, or if you for some reason cannot walk by yourself, we are of course happy to drive you all the way to your room and our guides can provide transportation to and from our activities, which may incur additional fees. However, most of our visitors tend to appreciate the 500 metre walk along a well prepared trail through both coniferous and deciduous forest, where fragrances, the sound of singing birds, the creaking of your shoes against the snow and the surrounding natural environment becomes part of the experience. In winter, you can try kick sledding and feel the thrilling speed as you hurtle down the slopes – and if you are lucky, you might spot elk or reindeer by the side of the trail.

What activities are there?

We offer a very wide selection of activities. The best way to find out more about them is to visit our website or to contact our booking department and they will help you find something to suit you and your company.

Can we get married at Treehotel?

Yes. Please contact our booking department well in advance and they can help you with everything from finding a registrar to flowers and dinner. We are also happy to help you with flowers, champagne etc for proposal, engagement, honeymoons or holidays.

How accessible is Treehotel for the disabled?

The room Blue Cone is accessible. There is a ramp to reach the restaurant and reception and we will arrange car transport to and from the rooms on request. We also have a partner company organising accessible outdoor activities.

What happens if there is a power cut?

It doesn’t happen often. However, if there is a power outage, the electronic ladders can be lowered manually. There is no need to worry about being shut in or not getting down.

Am I allowed to visit the area without being a guest / participating in a guided tour?

The outdoor area surrounding the hotel rooms is private, just like the foyers and hallways of normal hotels – and our guests are to be left alone. We offer guided tours which can be booked in advance. Please visit our activity page for more information. If you would like to visit the hotel by yourself you can go on a solo tour on weekdays between 12PM and 4PM. This costs 75 SEK, you will receive printed materials and you will be able to see the hotel area from outside.

Am I allowed to take pictures of guests staying here?

One of the things that encourages our guests to choose Treehotel is the fact that they have privacy. We do everything we can to keep it that way and we do not allow visits or unsolicited photography of our guests. We thank you for respecting this.

Can I buy gift certificates?

Yes. Send us an email and we will send you a gift certificate and an invoice. Our gift certificates are valid 1 year from the date of issue and non-refundable.

Bathrooms / Sauna

What bathroom amenities are there in the tree rooms?

At Treehotel, we apply a thoroughly ecological approach and it applies to our bathrooms too. All our rooms have Cinderella electric incinerating toilets. The waste is heated to 600 degrees and all that remains is ash. Clear instructions on how the toilet works can be found in the room.

Is there a shower?

Our two largest rooms, Dragonfly and the 7th Room, have showers.

The shower in the 7th Room is another example of our ecological approach. Orbital Systems is a closed water system with integrated purification. This decreases water usage by up to 90% compared to traditional showers.

When staying in the other rooms, you will find showers and saunas in adjacent buildings. You will also find towels, bathrobes, shampoo and soap and you do not need to book showers in advance.

Do I need to book the sauna in advance?

We have two different relaxation and sauna facilities as well as hot tubs that our guests may book. If no one else has booked, you are of course free to book on the same day but if you want to make sure that you get the time of your choosing, we suggest that you book in advance. See more here: Treehotel.se - Activities