To Safeguard Your Personal Integrity
1.0 Introduction
This Privacy Policy describes how Treehotel AB corp.reg.no 556456-5082, at the address Edeforsvägen 2A, 960 24 Harads, handles user personal data. Users of our website and services can provide personal data to us when visiting our website and when using our services.
We safeguard your personal integrity. It is therefore important for us to protect your personal data and ensure that our processing of your personal data is correct and lawful. If you have any questions, please contact us at booking@treehotel.se.
2.0 How do we process personal data?
In this section you can read about which personal data we process and why, how it is collected, the processing activities involved and the time period during which we store your data.
2.1 Which personal data do we process?
Name and contact details such as your email address, telephone number, location, your credit card details.
2.2 Why we process your personal data
2.2.1 Provide our services
We process your personal data to provide you with our services and to communicate with you. This includes booking our rooms, activities, restaurant and transports. According to our cookie policy it improves your experience when you visit our website.
2.2.2 Direct marketing
We also use your personal data to communicate with you about your services, to inform you about our terms and conditions and to send you marketing messages. Marketing messages will be sent to you if you have allowed us to send them to you in your booking at our website or in your check-in-form at your arrival to Treehotel. You may opt-out from further marketing messages at any time by e-mail us at booking@treehotel.se
2.3 How we collect your personal data
We collect your personal data when you register at booking on our website. We also collect your personal data in your check-in-form at your arrival at Treehotel. For our collection of personal data through cookies, we refer to our Cookie Policy.
2.4 How we share your personal data
These are the types of third parties with whom we share your personal data:
A. Service providers: We use third party providers to manage some aspects of our business operations. We share personal data with such third parties with regard to IT infrastructure, operating and hosting services. Marketing research and communications, financial and payment services, customer services and IT services such as IT support.
B. If you use services that are provided by our partners and which are integrated with our services our partners gain access to your personal data, such as your name and mobile number. The personal data collected by our partners is covered by their own policies for processing of personal data.
C. For security reasons; We may share your personal data when this is required by law.
When we use service providers in accordance with above, we will enter into a data processing agreement with the service provider which requires it to ensure that your personal data is only processed in order with our instructions and this Privacy Policy.
2.5 For how long do we store your personal data?
We will only store your personal data for as long as necessary for the purposes they were collected and to fulfill our legal duties to store data otherwise, but no longer permitted by applicable by law.
We have routines in place to remove personal data that is no longer necessary or allowed to store.
3.0 Your rights
3.1 Right of access and rectification
You have the right to get the information regarding which of your personal data we process and to access and rectify such personal data. Do not hesitate to email booking@treehotel.se.
3.2 Right to erasure
You may request that we erase your personal data without undue delay. We may deny your request if we are prevented from erasing your personal data by requirements set out in applicable laws and regulations (e.g. in relation to accounting and tax legislation) or if they are needed for establishment, exercise or defence legal claims.
3.3 Right to withdraw consent
You have the right to withdraw your consent at any time by contacting us at booking@treehotel.se or +46 928 103 00.
